Contact

Tell us what you need

A real person reads every message. If you're writing about a parent's care and something is urgent, please contact their doctor or your local emergency number first. AgeCare cannot help in an emergency.

Send a message

Please don't include medical details you wouldn't put in an ordinary email. We'll only use your address to reply.

Or email us directly

support@agecare.app

Help with the app, your account, a plan or a device. We aim to reply within one business day.

agencies@agecare.app

Home-care agencies, assisted-living operators and franchises. Tell us how many residents and caregivers you run and we'll show you the console with your numbers in it.

privacy@agecare.app

Data access, correction and deletion requests, and anything in our privacy commitments.

press@agecare.app

Press, analysts and researchers. Screenshots and product background available on request.

hello@agecare.app

Anything else, including telling us what's missing.

In an emergency, don't use this form. AgeCare does not contact emergency services and no message here is monitored around the clock. Call your local emergency number.

Quick answers

Before you write

How do I invite my sibling or my parent's caregiver?

From the care network in Settings. Each person gets their own view, and you choose which of the ten permission scopes they hold. You can change or revoke any of them later, and the change applies on the next screen they open.

How do I set up my parent's phone?

Install AgeCare on their device and choose the senior interface during setup. It's one column, large type and at most six choices, and it can be handed over already signed in so they never see a login screen.

Can I export everything?

Yes, and it's free. Account closure produces a real export and a real deletion.

Do you offer discounts for non-profits?

Yes. Write to agencies@agecare.app with a short description of your organization.